Privacy Policy

Last updated: 2026

At Mane Tailor, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us online, in-salon, or through consultations, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to:

  • Visitors to our website

  • Clients who contact or book with us online

  • Clients who provide information during in-salon consultations or treatments

1. Who We Are

Business name: Mane Tailor
Location: 11A Ashfield Terrace, DH3 3PD

Mane Tailor is the data controller responsible for your personal data.

2. Personal Data We Collect

We may collect personal data online, in-salon, or via direct communication, including:

Information You Provide

  • Name, email address, telephone number

  • Consultation details, service preferences, and treatment history

  • Hair, scalp, or treatment-related notes necessary to provide our services

  • Photographs or videos (with consent)

  • Messages sent via contact forms, email, social media, or messaging platforms

Booking & Payment Information

  • Appointment details and service history

  • Payment information (processed securely via third-party providers; we do not store card details)

Website Usage Data

  • IP address, browser type, pages visited

  • Cookies and analytics data

3. How We Use Your Personal Data

We use your personal data to:

  • Provide, manage, and personalise our services

  • Carry out consultations and treatments safely and professionally

  • Book, confirm and manage appointments

  • Communicate with you regarding your services or enquiries

  • Maintain accurate client records

  • Process payments and comply with accounting obligations

  • Improve our services, training, and website regularly

  • Meet legal, regulatory, and insurance requirements

4. Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Contract – to provide services you have booked

  • Consent – for marketing communications and photography/video usage

  • Legitimate interests – to operate and improve our business

  • Legal obligation – for tax, accounting, and regulatory purposes

Where required, explicit consent will always be obtained.

5. Marketing Communications

We will only send marketing communications if you have opted in.
You may withdraw your consent at any time by unsubscribing or contacting us directly.

6. Photography, Video & Content Usage

We may take photographs or videos during consultations or treatments for the following purposes:

  • Monitoring progress and treatment results

  • Internal training and education

  • Marketing, promotional, and website content

  • Social media and online advertising

Your Choice & Consent

Use of images or videos for marketing or promotional purposes will only take place with your explicit consent.

You will always have the option to:

  • Opt in or opt out of content usage

  • Consent to progress photos only (internal use)

  • Consent to marketing use, with the option for:

    • Face shown

    • Face hidden

Choosing not to consent will never affect your treatment or service.

Where Content May Appear

With your consent, images or videos may be used on:

  • Our website

  • Social media platforms (such as Instagram, Facebook, and TikTok)

  • Online marketing or promotional materials

Images will never be sold or shared with third parties for their own marketing.

Withdrawing Consent

You may withdraw your consent at any time by contacting us directly.
Once consent is withdrawn, we will stop using your images in future content remove existing content where reasonably possible.

7. Sharing Your Data

We do not sell or rent your personal data.

We may share limited information with trusted third parties only where necessary, including:

  • Online booking systems

  • Payment processors

  • Website hosting and analytics providers

All third parties are required to comply with UK GDPR and keep your data secure.

8. Data Storage & Security

Your personal data is stored securely in both digital and physical formats (where applicable).
We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

Personal data is retained only for as long as necessary to provide services or meet legal obligations.

9. Cookies

Our website uses cookies to improve functionality and analyse website usage.

You can manage or disable cookies through your browser settings.
Further details can be found in our Cookie Policy (if applicable).

10. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request erasure of your data where legally applicable

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details above.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.